Shipping Details

Once your order has been processed and packed, we will send you an email containing a unique tracking number for you to keep track of the status of your parcel at all times. This tracking number will be sent to your registered email address. Please check your spam box / junk mail in case it’s there!

Delivery and Cost

Shipping fees depending on the weight of the item and delivery location based on the shipping rate imposed by Ninja Van.

Shipping Method

Peninsular Malaysia / Sabah / Sarawak : Ninja Van
International Shipping (Singapore) : Ninja Van

Delivery Time

Peninsular Malaysia : 1 – 3 business days with exceptions on weekends and public holidays.
Sabah / Sarawak : 3 – 5 business days with exceptions on weekends and public holidays.

**Please note that delivery during the peak season will take longer.

Self-Collect

Customers who want to self-collect the item(s) have to make full payment first. After the payment is successful, WhatsApp the receipt to 019-790 9043 and we will inform you of the date and time for collection. 

You may collect the order at:
B4-1-27 Block 4, Persiaran Sukan, Laman Seri Business Park, Seksyen 13, 40100 Shah Alam, Selangor

**Please note that any customer who comes without paying or who does not follow the date and time for collection will not be entertained.

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Any inquiries, you can contact us at:

Emel: [email protected]
Phone: +6019-790 9043